Privacy Policy

  • Information and Consent

    In order to use the reservation system that we offer you, we will need to process your personal data. We are firmly committed to keeping your data secure. As such, we adopt suitable measures during the processing of such data so as to comply in full with Spain's Organic Act (Ley Orgánica) 15/1999, of 13th December, on Personal Data Protection (LOPD) and Spanish Royal Decree 1720/2007, and we guarantee that we have appropriate legal and technological security measures.

    All the data that we process via this website are solely and exclusively the data of the users who access it, register or rent one of the properties we offer you, and which are duly stored in automated files, which have been duly registered with the AEPD (Spanish Data Protection Agency).

    If you do not expressly authorise us to process your personal data, you will not be able to enjoy any of the services that we offer you; you will only be able to browse the website.

    All the personal data that you provide us will only be used to perform some of the actions stated below:

    • Manage your registration as a registered user via the platform.
    • Process the reservation of accommodation that you make via the website, as well as the invoice and payment of the services hired.
    • Periodically send you our electronic newsletter.
    • Send you information on agreements and initiatives reached with third parties, and in which you may be interested.
    • Send you information via e-mail on offers, promotions or new accommodation that we can offer you.
    • Produce anonymous statistical reports on web users' access habits and activity.
    Under no circumstances will we transfer your personal data to other people or national or international entities, unless you have been informed and without your prior express consent.

    Spain - Select Property Management S.L, located in: Hermosilla 21, 28001, with CIF number B-83294488, registered with the Madrid Commercial Registry Volume 17585, Book 0, Page 216, Section 8, Page M-302433, Entry 1 and with the contact telephone number: +34 915 23 74 51 and email:

  • Statistical Data and Cookies
    Our website cannot operate correctly without the use of cookies or activity files, the use of which informs us about all the actions performed by users on the website whilst they are browsing it.

    The tool used to control and analyse the visits that the website receives is Google Analytics. This is a website-analysis service provided by Google, Inc. a Delaware-based company, the headquarters of which are located at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (Google).

    Google Analytics uses cookies, which are text files located in your computer to help the website analyse the use our users make of the website.

    The information that the cookie generates about your website use (including your IP address) will be transferred directly and filed by Google in servers in the USA. Google will use this information on our behalf to monitor website use, compile activity reports and provide other services connected with our activity and Internet usage. Google may transfer this information to third parties when this is required by legislation or when these third parties process the information on behalf of Google.

    Cookie use information:
    • Duration: 2 years, identification of unique visitors, used to registrar unique visitors for statistical and analytical data collection.
    • Duration: The active session of the browser, Google Analytics uses two cooking to establish said connection. If either of these two cookies is missing, another activity will begin at the start of a new session.
    • Duration: 6 months, registry of traffic and navigation sources: Used to register who the browser got to our website (via a Google search, an advertisement, etc.) and the browsing path used when using our website. We use this information to make modifications to better our user experience.
    • Duration: 2 years, used to associate each unique user by assigning them a random browser number to identify them.
    Google will not associate your IP address with any other data that Google possesses. You may refuse the processing of your data or information by rejecting the use of cookies by selecting the appropriate configuration of your browser. However, you should realise that if you do this, you may not be able to access all of this website's functions. By using this website, you consent to Google processing your information in the manner and for the purposes described above.

    Please consult Google's Privacy Policy for further information.

    In any event, and without prejudice to the provisions in connection with the Google Analytics service, we reserve the right to pass completely anonymous statistical information which does not contain any personal details (not even IP addresses) to other companies, sponsors, providers and/or advertisers with whom we have a relationship.
  • Commercial and promotional communications
    One of the reasons for which we process personal data (if they have been previously provided) is to send electronic communications containing offers, promotions and relevant information connected with the company and the sector in which it operates.

    All this type of electronic communication will only be sent to users who have given their prior consent to receiving such communication. If you do not want to receive this type of communication, please indicate it when you register as a user. Nevertheless, you may unsubscribe from the service at any time by sending an e-mail to the following address:

    We also reserve the right to include advertising using any of the current market types whilst you browse our website.
  • Exercise of rights
    Users may exercise their rights of access, amendment, cancellation and opposition in writing using any of the following methods, together with a copy of their DNI (Spanish National Identity Card) or passport:

Conditions of Use

  • Purpose
    Our aim with these conditions of use is for every user to be aware of their rights and obligations from the moment they visit our website.

    Similarly, we inform our users of their rights and obligations in relation to the content presented via the website, logos and trademarks used, as well as any liabilities that may arise from using such content.

    Every user expressly and unequivocally accepts the conditions of use and the privacy policy, as well as the various amendments and/or additional legal texts which may be included in the future, without the need for us to provide prior notification. If you do not agree with any of these conditions, you may unsubscribe from the service at any time.

    For the purposes of the interpretation of these conditions, we understand that a person becomes a user when they visit our website.
  • Liabilities
    We are firmly committed to ensuring that the service works correctly and pursuant to the conditions agreed with our users. Nevertheless, on occasions, situations may occur which could lead to liabilities, especially as a result of the intervention of malicious third parties.

    In this respect, below is a list of those situations in which we are not responsible for users' actions, and users assume all liabilities arising from them:
    • In the event that information is published on the website or platform which was not hosted by ourselves, or which may have been published by a third party unconnected with our organisation.
    • In the event that the website and platform are not operational for technical reasons attributable to third parties, unforeseeable causes or force majeure.
    • In the event that a user stores, disseminates, publishes or distributes any defamatory, slanderous or discriminatory material, which incites violence or which goes against morals, public order, fundamental rights, public liberties, honour, privacy, or the image of third parties on the website.
    • In the event that a user uses the website or platform to enter data, viruses, codes, hardware or telecommunications equipment or any other instrument or electronic or physical device, which causes damage to other users' systems.
    • In the event that the content shown by any of the links leading to external websites and which are accessible from the website is illegal or not appropriate. If you discover this type of situation, please notify us immediately so that it can be removed.
    • In the event of technical faults affecting availability, interruptions, continuity, computer viruses, telephone breakdowns, disconnections or the existence of technical deficiencies which make access difficult for users and which are caused by external parties.
    • In the event that a user performs acts which put his own computer equipment at risk.
    If any of the content accessible via the website or platform contravenes current regulations, we undertake to remove them immediately, as soon as we are aware and we have corroborated the facts.
  • Browsing, access and security
    We do our best to ensure that you can browse our website in optimal conditions and avoid any type of damages that may occur whilst doing so.

    Optimal use of the website can be obtained using the following computer settings and programmes:
    • Resolution from 1024 x 768 pixels
    • Internet Explorer 6.5 and Firefox 2 or later versions.
    • Plugin Adobe Flash Player version 8
      • We are not liable for any damages of any type that may be caused to users when they use other browsers or different versions of the browsers for which this site has not been designed.

        This website has been duly certified by Verisign so that access to transactional services and those which include the capture of personal data occur in a safe environment certified by SSL (Security Socket layer).

        The services offered on this website can only be used correctly if they meet the technical specifications for which they have been designed.
  • Intellectual and industrial property?
    We are fully committed to protecting and defending intellectual and industrial property rights. Therefore, we inform you that:
    • We guarantee that all the content that we place at your disposal is completely original and complies with current national legislation, and is protected by intellectual property rights. In those cases in which we do not own such content, we have all the rights for their public communication, distribution and/or reproduction.
    • All logos, trademarks and trade names presented via the website or the platform are our property, or, if applicable, belong to third parties who have allowed us to use and/or exploit them.
    • Under no circumstances may browsing the website imply the waiver, transmission, licence or transfer in whole or in part of the intellectual or industrial property rights, unless otherwise stated in writing.
    • None of the content hosted on the platform may be downloaded, reproduced or used on any other device or in any other place other than our website, unless we have provided the means to do so.
    • For security reasons, the use of frames or mechanisms which alter or vary the design, original configuration or content of the website is not permitted.
    • With reference to the links or hyperlinks, we may provide you with access to websites of independent third parties that are directly connected with the advertising that is displayed and reproduced via the website or platform. As such websites are not pages that we own, and over which we have no control, we are not responsible for their content and/or operation.
    • Similarly, users undertake not to delete or alter any distinctive sign used on the website, such as, but not limited to, trademarks, trade names (graphics, logos, etc.), copyright, and other identifying data of our rights or third party rights incorporated in the website with prior authorisation.
    In the event that you detect any type of content that contradicts current regulations or that could be deemed malicious towards users, we kindly ask that you notify us as soon as possible via the following address or in your case, by post to the Legal Department, C/Hermosilla 21, 28001 Madrid.
  • Confidentiality and data protection
    Pursuant to the provisions in Organic Act 15/1999 of 13 December on Personal Data Protection, all the personal data provided during the use of this website will be processed pursuant to the provisions in the Privacy Policy which every user must accept expressly to be able to use and register in the system.

    Every user who accepts these conditions of use, accepts our Privacy Policy in an informed, express and unequivocal manner, and, in this regard, is granted rights of access, rectification, cancellation and opposition concerning their personal data, and they may exercise these rights as detailed in the aforementioned Privacy Policy.
  • Dispute resolution
    For any legal matter which concerns our website or any of those which depend on it, Spanish legislation shall apply, and the Courts and Tribunals of the Capital, Madrid, Spain, and, if applicable, consumer Arbitration Courts, or similar, which we are adhered to at the time the conflict arises, shall have the jurisdiction to solve any conflicts which arise from or in connection with the use of this website.

    To make any claims in relation to the use of our services, please write to the above mentioned e-mail or postal address. In all cases, an amicable solution must be sought in the first instance.